February 24, 2010
On February 18, 2010, the USPTO announced that it has introduced a new "Trademark Feedback mailbox" so that the public can directly contact the USPTO "with complaints, compliments, or other feedback" in connection with trademark operations. According to the press release (available HERE), "[s]uch an e-mail does not constitute an official filing in connection with trademark applications or registrations, and will not become part of the official record," and that sending an e-mail to the trademark feedback address "does not provide a basis to request suspension of an application or appeal and will not stay the period for replying to an Office action, filing a notice of appeal, or submitting any other filing that is due to the USPTO." Additional methods for contacting the USPTO regarding various matters are included within the press release.
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